Last updated: 15 July 2025

Montessori Care Wellness Retreat (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.wellness.montessoricare.com.au, contact us, or use our services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you:

• Visit our website
• Fill out a contact form or enquiry form
• Subscribe to our newsletter
• Book a service or retreat
• Call, email, or message us directly
• Participate in surveys or events

Types of personal information we may collect include:

• Name
• Email address
• Phone number
• Address
• Date of birth
• Health and wellbeing information (with consent)
• Any other information you voluntarily provide to us

2. How We Use Your Information

We collect your personal information to:

• Provide our wellness retreat services and respond to your enquiries
• Confirm bookings and communicate important updates
• Personalise your retreat or care experience
• Send newsletters, promotions, or service updates (if you opt-in)
• Improve our website, services, and client experience
• Comply with legal or regulatory obligations

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information. However, we may disclose your information to:

• Our professional team and facilitators involved in delivering services
• Third-party service providers (e.g., website hosting, marketing support), only as needed and with privacy safeguards
• Legal or regulatory bodies if required by law

4. Storage and Security

Your personal information is stored securely, whether in digital or physical form. We use industry-standard security practices to protect your data from unauthorised access, alteration, or disclosure.

5. Cookies and Website Analytics

Our website may use cookies to improve user experience and gather anonymous analytics data (e.g., page visits, time on site). You can choose to disable cookies in your browser settings.

We may use tools like Google Analytics to collect non-identifiable information about your website usage for performance and marketing purposes.

6. Accessing and Updating Your Information

You have the right to access, update, or correct your personal information at any time. Please contact us at the details below if you wish to:

• Request access to your data
• Update your personal details
• Withdraw consent to receive marketing communications

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. The latest version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Montessori Care Wellness Retreat
Email: wellness@montessoricare.com.au
Phone: 1300 918 000
Website: www.wellness.montessoricare.com.au